PS Direct FAQ & Support

BILLING & PAYMENTS FAQ 

How are taxes calculated?

  • The amount of tax charged on your order depends on a number of factors, including the shipment or delivery address of your orders and the time and location of fulfillment.  See our Terms of Service for additional information.
     

What payment methods are available for PS Direct?

  • PS Direct accepts MasterCard, Visa & Discover
Need more help?
Chat with us

Holiday Hours: Dec 24 and Dec 31, 8 AM to 1 PM PST. Closed: Dec 25 and Jan 1

Opening Hours :

8 AM to 5 PM PST, Monday to Friday
Chat with a Sales Specialist
Chat with a Sales Specialist
Call us on 1-800-308-7669

Holiday Hours: Dec 24 and Dec 31, 8 AM to 1 PM PST. Closed: Dec 25 and Jan 1

Opening Hours :

8 AM to 5 PM PST, Monday to Friday

Depending on your query, we will need to ask for either your PSN account details or console serial number. Please have these handy when you call.