Why Choose PlayStation Factory Recertified?

Every PlayStation Factory Recertified product completes a rigorous recertification process that includes full testing that meets the same functional standards as new PlayStation products. Your factory recertified product works like new.

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PS4 Pro Factory Recertified  Console

Factory Recertified

Here’s what you get.

You will receive a product that works like new with genuine PlayStation replacement parts (as needed) that has been thoroughly cleaned, inspected and tested. All Factory Recertified products will come with the necessary accessories*, cables and manuals. All PlayStation Factory Recertified products are packaged in its own branded Factory Recertified packaging and will be sent to you with the 1 day express or 2 day standard shipping options available on PlayStation Direct.

*Mono headset is not included with Factory Recertified PS4 consoles or PS4 Pro consoles. 

Factory Recertified DUALSHOCK4 Wireless Controllers

Factory Recertified

PlayStation quality.

We back this quality commitment by including our standard one-year limited warranty with every PlayStation Factory Recertified product.

Imag icon for warranty

Factory Recertified

Service and support.

If you have questions about our one-year warranty or experience issues with your product, please visit PlayStation®4 Warranties for details or contact us at PlayStation Service Request Support