Why Choose PlayStation Factory Recertified?
Every PlayStation Factory Recertified product completes a rigorous recertification process that includes full testing that meets the same functional standards as new PlayStation products. Your factory recertified product works like new.
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You will receive a product that works like new with genuine PlayStation replacement parts (as needed) that has been thoroughly cleaned, inspected and tested. All Factory Recertified products will come with the necessary accessories*, cables and manuals. All PlayStation Factory Recertified products are packaged in its own branded Factory Recertified packaging and will be sent to you with the 1 day express or 2 day standard shipping options available on PlayStation Direct.
*Mono headset is not included with Factory Recertified PS4 consoles or PS4 Pro consoles.
We back this quality commitment by including our standard one-year limited warranty with every PlayStation Factory Recertified product.
If you have questions about our one-year warranty or experience issues with your product, please visit PlayStation®4 Warranties for details or contact us at PlayStation Service Request Support.