Frequently Asked Questions

PLAYSTATION PLUS MEMBER PERKS
 

Please note, for new PlayStation Plus members, to receive the 5% discount for being a PlayStation Plus member, please ensure you re-sign in to direct.playstation.com following the activation of your PlayStation Plus membership.


1) How does the 5% PlayStation Plus discount work on direct.playstation.com? 

The 5% PlayStation Plus discount applies automatically at checkout for all eligible items (excluding pre-orders). This discount can be used in conjunction with other select promotions or offers available on direct.playstation.com. User must sign-in to direct.playstation.com with their active PlayStation Plus member account credentials for the discount to apply automatically at checkout. If a user joins PlayStation Plus while already signed in with their PlayStation Network ID, they will need to sign out and sign back in at direct.playstation.com for the discount to apply. 

 

2) How often can I use the 5% PlayStation Plus discount? 

The 5% PlayStation Plus discount can be used on all eligible purchases on direct.playstation.com. There is no limit to the number of times you can use it as long as you remain a PlayStation Plus member. The discount is for personal, non-commercial use only and may be withdrawn where misuse is suspected. 

 

3) What happens if I cancel my PlayStation Plus membership? 

If you cancel your PlayStation Plus membership, you may lose access to the benefits associated with your membership including discounts, and any unused voucher codes for direct.playstation.com

 

4) If I become a PlayStation Plus member after placing an eligible order but before it is shipped, will I still get the benefits? 

To receive the benefits associated with a PlayStation Plus membership, you must be a PlayStation Plus member at the time of placing the eligible order. If you become a PlayStation Plus member after the eligible order is placed but before it is shipped, you will not receive those benefits for that transaction. 

 

5) How do I participate in the Early Access event for PlayStation Plus members?

PlayStation Plus members are granted early access to select products, but only during designated PS Plus Early-Access events. Your PlayStation Plus membership status must be reflected on your PlayStation Direct profile to enable the add-to-cart option for eligible products participating in the event. If you are a new member, please sign-out and sign back in to direct.playstation.com to ensure your membership status is reflected on your PlayStation Direct profile.