BILLING & PAYMENTS FAQ
1) How do I redeem a discount code?
- On your device, go to direct.playstation.com and add items to your cart.
- Select PROMO CODE.
- Enter the discount code.
- Select APPLY
- Follow the on-screen instructions to complete your purchase.
2) Which payment methods are accepted on direct.playstation.com?
Visa, Mastercard, Maestro, PayPal, and Apple Pay (Apple Pay is not an accepted payment method for pre-orders or carts that contain pre-orders)
Need more help?
Chat with us. PS Sales Specialists can help with your shipping and order enquiries via https://www.playstation.com/en-gb/support/direct-playstation-support/
To arrange a repair or replacement for a faulty product under your retailer warranty applicable in your country of purchase, please contact PlayStation Support via https://www.playstation.com/en-gb/support/contact-us/direct/.
You can also visit https://playstation.com/support for troubleshooting support or, depending on the product, arrange a repair or replacement under your manufacturer's warranty (where applicable) provided by Sony Interactive Entertainment Europe Limited.
For questions about your account or purchase on PlayStation Network, please visit https://playstation.com/support.